Ulzhan Kakenova

Project Manager

Активно ищет работу

Астана

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Общие сведения о себе

Determined and results driven with an operational mindset, bi-lingual and able to influence at all levels of an organization. As a strong team-player and responsibility-taker with an entrepreneurial mindset and a high level of independence, I have a proven track record in my academic achievements to date which I fulfilled with professional working experience in IT, Supply Chain Management and Operations.

Опыт работы (4 года)

Operations IT Engineer

AVA AG, Switzerland

Июнь 2018 г. - Сент. 2020 г. (2 года и 4 месяца)

- Implementation, maintenance and support of e-commerce solutions (e.g. web shop Interfaces support; monitoring and updating all web shop instances, follow up inconsistencies and troubleshooting; supporting third party connections; providing IT support, etc.)
- Keep tracking of inventory projection and identify business needs accordingly (e.g. warehouse capacity expansion, write off management, etc.)
- Provide functional and configuration expertise in support of SAP ERP and related applications (e.g. invoice and order related customer support; monitoring interfaces, troubleshooting; updating and managing sales order and return sales order, backorder management etc.)
- Develop and maintain systems documentation including business process procedures, functional specifications, process flows
- Managing contact to external partners (organizing and facilitating meetings with internal counter parties; Implementing procedures and monitoring compliance; Cost controlling and optimization , invoice release, etc.)
- Ensure reliable system operations and efficient issue resolution
- Support and management of cross functional projects and continuous improvement activities (i.e. UDI Implementation, Returns Process Implementation)

Business System Administrator

AVA AG, Switzerland

Июнь 2017 г. - Июнь 2018 г. (1 год и 1 месяц)

- Supporting Office 365 support
- Supporting Webshop interfaces support (Shopify, Warehouse Interfaces and applications)
- Identifying system problems, developing solutions, ensuring full quality assurance testing, and implementing solutions
- Administer and monitor syncs/integrations between sales tools and other internal systems spread across Operations, Finance, Marketing and Product
- Act as the first level support for end users for system, master data and interface related topics

Network Administrator

Resmi Group (RG Brands), Kazakhstan

Сент. 2016 г. - Дек. 2016 г. (4 месяца)

- Monitoring the network and conducting weakness testing
- Responsible for installing, implementing, and updating software and security applications
- Evaluating the implementation of network management software solutions
- Providing continuous website monitoring and support
- Providing feedback to software and network management regarding any necessary updates
- Maintaining computer hardware and the network infrastructure

Personal Assistant

KazTelecom Joint Stock Company, Kazakhstan

Июнь 2015 г. - Сент. 2015 г. (4 месяца)

- Responsible for maintaining computer hardware and the network infrastructure
- Carrying out specific projects and research, presenting findings
- Producing documents, briefing papers, reports and presentations
- Organizing and attending meetings, conferences and external events
- Communicating daily with the management team, planning work schedules and checking client requirements
- Day-to-day troubleshooting and addressing problems as they arise
- Dealing with customer complaints, comments and enquiries
- Organization of work trips, visa issues and booking
- Management and maintenance of documentation

Образование

Computer Science

University of Bern

Сент. 2014 г. - Июнь 2016 г. (Магистр)

Системы Информационной Безопасности

Карагандинский Государственный Технический Университет (КарГТУ)

Сент. 2010 г. - Июнь 2014 г. (Бакалавр)

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Дополнительная информация

Ключевые навыки

Критическое мышление
Клиентоориентированность
Аккуратность
Организационные навыки
Способность адаптироваться
Управление проектами
Умение решать проблемы
Тайм-менеджмент
UX/UI
ERP

Языки

Английский - (C2) – профессиональный уровень владения
Немецкий - (В1) – средний
Русский - (C2) – профессиональный уровень владения
Казахский - (C2) – профессиональный уровень владения
Интересные люди

Ақнұр Советова

Врач общей практики

Аян Абжаков

frontend developer

Alisher Satybayev

Ведущий менеджер по проектам

Ақжол Батжан

Менеджер специалист

Асылкен Таукенов

Middle Frontend Developer

Кайрат Чуйрюков

PR-менеджер